Salesforce
The world's #1 AI CRM
Salesforce is the world's leading customer relationship management (CRM) platform, uniting sales, service, marketing, commerce, and IT teams around a single view of every customer. Its Customer 360 product family — now infused with Data Cloud and the Agentforce AI platform — helps organizations connect with customers in entirely new ways.
Products
The Salesforce product line available through Forensic Lab.
Sales Cloud
CRM for sales teams — manage leads, opportunities, and pipeline with AI-powered forecasting and automation.
Learn moreService Cloud
Customer service platform with omnichannel case management, self-service, and AI-assisted support.
Learn moreMarketing Cloud
Personalized customer journeys across email, mobile, social, and advertising with data-driven engagement.
Learn moreCommerce Cloud
Unified B2C and B2B e-commerce platform for building connected, AI-powered shopping experiences.
Learn moreData Cloud
Real-time customer data platform that unifies data from every source into a single profile.
Learn moreAgentforce
Build and deploy autonomous AI agents that take action across sales, service, and marketing.
Learn moreSlack
Work operating system that connects teams, tools, and AI agents in shared channels.
Learn moreTableau
Self-service analytics and data visualization to explore, understand, and act on data.
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